Frequently Asked Questions

You can have a virtual office at our locations from €60 per month, excluding VAT.

Depending on the chosen package, you can make use of a business address, mail processing, and additional services such as a scanning service or telephony service.

To draft the agreement, we would like to receive the following information:

• A recent Chamber of Commerce extract (not older than 3 months)
• A copy of a valid identity document
• Your phone number
• Your email address for correspondence and invoicing
• The desired location and start date
• A signed and dated organizational chart (if applicable)
• A UBO extract from the Chamber of Commerce (if applicable)

Are you not yet registered with the Chamber of Commerce? No problem. We can support you with this by drafting a concept agreement andleidenthe letter for your appointment at the Chamber of Commerce. As soon as the registration is completed, we will finalize the agreement.

Frame Offices supports Dutch owners during the Chamber of Commerce registration process. Foreign companies must first complete the registration independently.

After a successful registration, we are of course happy to assist with changing the business address to a Frame Offices location.

Yes. With a Virtual Office from Frame Offices, you register your business at a business address at one of our locations. This provides you with a professional business location while allowing you to remain flexible regarding where you work. We support you during the registration process and provide you with the necessary documentation.

The standard term of a Virtual Office agreement is 12 months. Upon expiration of this contract period, the agreement is automatically renewed for successive periods of 12 months, unless terminated in a timely manner in accordance with the applicable terms and conditions.

A notice period of three months applies to a Virtual Office agreement. To terminate the agreement at the end of the current contract period, we kindly request that you give notice of termination no later than three months before the end date of the agreement.

If the notice of termination is not received in time, the agreement will be automatically renewed in accordance with the applicable terms and conditions.

An application can usually be completed within five working days. This depends on the speed with which the required documentation for the KYC check is provided and payment is received.

Yes, that is possible. However, we do require some documents to process the application and comply with our legal obligations.

To draft a preliminary agreement, we would like to receive one of the following documents:

• A valid Dutch identity document (ID card, passport, or driver's license)
• A recent extract from the Chamber of Commerce (not older than 6 months)

As soon as we have received one of these documents, we can further assess your application.

Once we have received all the necessary documents, we will get to work for you immediately.

You will first receive the service agreement and a request to make the first payment from us. Subsequently, you will receive an invitation from our KYC team in a separate email to start the KYC check.

As soon as the KYC check is assessed positively, your application is complete and you can notify the Chamber of Commerce of your new address. In most cases, the Chamber of Commerce processes this address change within a few working days.

With a Virtual Office, you have a professional business address for registering your company, and we handle your mail processing.

With a Membership, you get access to our coworking locations and flexible workspaces, allowing you to work flexibly at Frame Offices locations.

Both services can be purchased separately, but can also be combined for a complete and flexible work solution.

You can easily combine a Membership and a Virtual Office. This way, you benefit not only from a professional business address for your company, but also from the flexibility and facilities that a Membership offers.

Both services can be purchased separately, but can also be combined for a complete and flexible work solution.

Yes, as a Virtual Office client, you can make use of the facilities at our locations. You can reserve day passes, flexible workspaces, meeting rooms, and day offices at the applicable rates. This way, you combine the benefits of a professional business address with the flexibility of working and meeting at a Frame Offices location of your choice.

In addition to mail processing, Frame Offices offers a professional telephony service. Our hostesses answer incoming calls on behalf of your organization according to the agreed procedure and tone of voice. This additional service is available from €50.00 per month.

Has your situation changed, or would you like to use a different business address? We would be happy to help you find a suitable Frame Offices location. In many cases, the business address can be easily changed, ensuring your Virtual Office continues to align with your needs and business.

We understand that you want to start using our business address as soon as possible. As soon as the agreement has been signed by both parties and the start date of the agreement has been reached, you can use the address for your business.

From that moment, Frame Offices' services also officially commence.

Yes, that is possible. In that case, we would appreciate receiving a recent Chamber of Commerce extract. With a valid Chamber of Commerce extract, we can process your application and carry out the necessary checks.

Do you not have a Dutch identity document and no Chamber of Commerce extract yet?

In that case, we advise you to first register your business at your private address or, if possible, temporarily use a notary's address for the registration. As soon as you have an official Chamber of Commerce extract, you can request a Virtual Office at Frame Offices. After activation of the agreement, you can then change your company's business address to one of our locations.

As soon as mail for your company is received, we send an email to the contact person or contact persons you provided. This way, you are always informed of new mail in a timely manner.

You can register multiple contacts for mail notifications. All specified contacts automatically receive a notification as soon as mail for your company arrives. This ensures that everyone involved is always kept informed of new mail items.

Do you use our mail forwarding service? If so, we collect all incoming mail and forward it weekly to the address you provided. Mail is sent every Friday by default.

With the scanning service, we open the received mail, scan the documents, and forward them digitally to the provided email address on the day of receipt. This gives you quick and easy access to your mail, wherever you are.

Our hostesses will notify you as soon as official mail or registered mail has been received for you. This way, you always stay informed and know exactly when important mail is ready for you.

A flexible workspace is not a fixed workstation by default. You reserve an available flexible workspace and can choose a workstation yourself for each visit. This way, you benefit from maximum flexibility.

Are you looking for your own dedicated workspace? Then a Dedicated Desk or another fixed workspace solution is possible.

Yes, of course. You are very welcome to hold online meetings and make phone calls from our locations. We do ask that you be considerate of other Members who are working.

Do you have a longer, confidential, or important call? Then we recommend using a meeting room or day office. This way, you can work undisturbed, and the work environment remains pleasant for everyone.

You do not need a Membership to use a workspace at Frame Offices. You can easily purchase a Day Pass or make a single reservation for a flexible workspace. This way, you benefit from a professional working environment whenever you need it, without a fixed subscription.

A Day Pass costs €25.00 per day. This gives you access to a flexible workspace and allows you to use the general facilities of the chosen Frame Offices location. Ideal if you occasionally need a professional and inspiring workspace without a fixed subscription.

Yes, you are very welcome to come and try out flexible working for a day and view the location. This will give you a good idea of ​​the atmosphere, facilities, and community at Frame Offices.

Let us know which day suits you best, and we will be happy to schedule it for you.

During your exam day, you can make use of a workspace, fast Wi-Fi, coffee, and tea. Depending on the chosen Membership, you benefit from additional advantages and facilities. If you choose a Dedicated Desk, you will have your own fixed workspace with extra options. The available facilities may vary per Frame Offices location.

Are all flexible workspaces occupied? Then, unfortunately, it is not possible to use another room. We advise you to check availability at another time, another Frame Offices location, or one of our other workspace solutions. This way, you can often still find a suitable place to work.

You are most welcome to receive guests and business associates at our locations. Do you require more privacy? Then you can easily reserve a meeting room or day office.

You can easily book a day office at our locations online. You can immediately see which day offices are available on the desired day and secure your workspace within a few minutes.

Prefer personal contact? Email our Sales Support at meetingroom@frameoffices.com, and we will arrange the reservation for you.

For a day office, you pay €20 per hour (for two people). A surcharge of €25 per person applies for each additional person. This surcharge will be settled on location at the time of your booking.

Should anything come up, you can cancel your day office appointment free of charge up to 24 hours in advance. This gives you flexibility in your planning.

The rooms are furnished with a desk and a comfortable office chair, allowing you to work in peace. For video calls, please bring your own laptop, screen, or other equipment, as these facilities are not standard in the day offices.

The day offices at our locations are suitable for 2 to 8 people. Are you with a larger group? Then a meeting room is a good alternative. We would be happy to advise you on the best option.

You have access to a fully furnished office with high-speed internet, coffee and tea, access to shared facilities, and a professional work environment.

A day office is ideal for client meetings, job interviews, confidential consultations, or a productive workday outside the office.

Subject to availability, you can reserve a day office for several consecutive days. Feel free to contact us, and we will look at the possibilities at your desired location together.

Our day offices are available weekdays during reception opening hours. Unfortunately, they are not accessible in the evenings and on weekends.

Payment is processed afterward. You'll automatically receive an invoice after your visit, so you don't have to arrange anything in advance.

If you need an extra meeting room during your workday, you don't have to book it for a whole day. Using our Frame Offices app, you can easily book an additional room up to half an hour in advance. The app immediately shows you which rooms are currently available, so you can quickly switch to a different one.

If available, in addition to a day office, you can also reserve a meeting room for meetings, presentations, or brainstorming sessions.

Day offices are generally reserved subject to availability. Do you need a day office regularly? Then we would be happy to look into the possibilities for recurring reservations.

With a Membership, you gain access to Frame Offices' flexible workspaces. You work whenever it suits you in a professional and inspiring environment, without the obligations of your own office.

Frame Offices offers various Memberships, ensuring there is always a solution that aligns with your work rhythm and needs. Whether you are looking for a flexible workspace occasionally, want to use a workspace regularly, or require a day office, there is always a suitable Membership available.

View our full range of Memberships and the associated benefits on our website. This makes it easy to choose the Membership that best suits your way of working.

With a Flexwerk Membership, you can use all Frame Offices locations, depending on the chosen subscription. This allows you to work flexibly from various locations while benefiting from one trusted work environment within the Frame Offices network.

As a Member, you can easily reserve meeting rooms at our locations. Reservations are possible at the applicable rates and subject to availability. This ensures you always have access to a professional space for conversations, meetings, or presentations whenever you need one.

Curious about the possibilities? View an overview and availability of our meeting rooms here: meeting rooms.

After signing the agreement and processing your registration, you will receive access to your Membership. You can then immediately use the facilities included in your subscription.

The standard term of a Membership agreement is 12 months. Upon expiration of this contract period, the agreement will be automatically renewed for successive periods of 12 months, unless terminated in a timely manner in accordance with the applicable terms and conditions.

A notice period of 1 month applies to a Membership agreement.

Once all your included credits have been used, you can easily make additional reservations at the applicable rates. Do you regularly need more credits? Then you can also choose to upgrade to a Membership that better suits your usage. We would be happy to advise you on the options.

With a Day Office Membership, you get access to a private office space every month for a fixed number of days, depending on the chosen package. Ideal if you regularly need a quiet and professional work environment for focused work, meetings, video calls, or receiving clients.

A Day Office Membership can easily be combined with a Virtual Office. This way, you not only have a professional business address, but also your own workspace whenever you need it. In this way, you combine flexibility with a professional image for your company.

74 meeting rooms are available at our locations, for 4 to 100 people. You can book by the hour, by the half-day, or for a full day.

The meeting rooms at our locations are suitable for 4 to 100 people, from small consultations to larger gatherings. We are happy to help you find the space that best suits your meeting.

Our meeting rooms can be booked flexibly starting from one hour. You can also opt for a half-day or a full day.

Our meeting rooms are equipped as standard with:

Fast and reliable Wi-Fi

Presentation screen or TV screen

A professional and representative environment

Depending on the location, additional facilities are available.

Depending on the location, various catering options are available. These include, for example, coffee and tea, a catered lunch, or other additional catering options.

For an overview of our catering options, please visit our meeting rooms. Here you will find information about the available packages and additional possibilities for your meeting.

Our spaces are regularly used for training sessions, workshops, presentations, brainstorming sessions, coaching conversations, and team days. Many of our meeting rooms have a flexible layout, allowing the arrangement to be easily adapted to your wishes and the purpose of the meeting. This way, we always create a suitable environment for your event or business meeting.

You can easily reserve a meeting room via our website. There you can immediately see the availability of the rooms and any additional services.

Of course, you can also contact Sales Support at meetingroom@frameoffices.com. We would be happy to check availability and help you find the most suitable room for your meeting.

You do not need to be a tenant or member of Frame Offices to reserve a meeting room. Our meeting rooms are available to both existing clients and external visitors. Everyone is welcome to make use of our professional meeting facilities, subject to availability.

Cancellation policies may vary per reservation. Please contact our Sales Support at meetingroom@frameoffices.com for the terms that apply to your booking.

Do you regularly need a meeting room? We can arrange standing or recurring reservations for you. Please contact our Sales Support at meetingroom@frameoffices.com

You are most welcome to view a location and meeting room in advance. This will give you a good idea of ​​the space, the available facilities, and the atmosphere at the location. That way, you know exactly what to expect and can assess whether the space is suitable for your meeting.

Let us know which day suits you best, and we will be happy to schedule it for you.

The invoice will be sent to you digitally after the reservation.

We would appreciate receiving the final number of participants no later than one week prior to the meeting. This allows both the venue and the caterer sufficient time to make all preparations carefully and get everything ready for a successful meeting.

Even if you are affiliated with another Frame Offices location, you can reserve meeting rooms at our other locations.

You do not need a Membership to use our meeting rooms. Everyone is welcome to reserve a meeting room at Frame Offices, subject to availability.

Depending on the space and the number of participants, we can provide various room layouts. Please let us know your preferences in advance, and we will be happy to look into the possibilities.

At most locations, your guests are warmly welcomed by our hostesses and directed to the correct meeting room.

If the room becomes available after your reservation, we would be happy to check if the booking can be extended. Any extra hours will be charged afterwards.

You are very welcome to arrive a little early. Our common areas and reception offer the opportunity to take a seat before your meeting begins. This allows you to arrive at your leisure and prepare before your guests or participants arrive.

You can book a meeting room by the hour, half-day, or full day.

Unfortunately, it is not possible to reserve a meeting room outside the venue's opening hours. Our meeting rooms are available exclusively during regular opening hours. Naturally, we are happy to help you find a suitable time within these hours.

No problem. Please let us know of any changes as soon as possible. We would be happy to check if another room better suits the final number of participants, so that your meeting runs smoothly.

For catering, we would appreciate receiving the final number of participants no later than one week before the start of the meeting.

Yes, it is possible to place a temporary option on a room. The duration of this option depends on the request, availability, and location. We advise finalizing the reservation as soon as possible so that the room remains available for your desired date.

Currently, there are 95 office spaces available at our locations, ranging from 25 to 1,000 m², starting from €725 per month all-in.

Office spaces at our locations are available from €725 per month all-in. Furniture, internet, and service charges are included, so there are no surprises afterwards. The final price also depends on the desired lease term.

The 95 available office spaces at our locations range from 25 to 1,000 m², accommodating 3 to 142 workstations. Looking for a different size? Contact us, as our inventory changes regularly.

At Frame Offices, you rent all-in. The monthly price includes, among other things:

• Ergonomic furniture
• Fast and stable internet
• Service costs
• A manned reception and on-site support

Additionally, you can easily book meeting rooms and day offices at the applicable rates.

You can rent an office from us starting at just one year, so you are never tied down for long. Do you need a workspace for a shorter period? Then a day office or flexible workspace is a good alternative.

The office spaces are fully furnished, so you can often get started quickly, sometimes even immediately. That depends on availability and the space you are looking for. Contact us, and we will look at the possibilities together.

Yes, you are very welcome for a tour. This way, you can see the space, the facilities, and the atmosphere at the location with your own eyes. Simply schedule your visit, and we will make sure someone is ready for you.

Schedule a tour

Yes. If your team grows, we are happy to look for a larger space within the same building or at another Frame Offices location. This way, your workspace grows with your organization, without the hassle of moving to a new landlord.

Our availability changes regularly. Let us know what you are looking for, such as location, number of workstations, and start date, and we will keep you informed as soon as a suitable space becomes available. We can often also offer a temporary solution with a day office or flexible workspace.

Call sales: 088 030 4001

Yes. If you rent office space at Frame Offices, you can register your business with the Chamber of Commerce at your office address. This is included in the rent. Are you looking for just a business address, without an office? Then a Virtual Office is the solution.

Parking is available at many locations, sometimes in the building and sometimes in the immediate vicinity. The options and costs vary by location and office. You can see what applies on each office's page, or contact us.

As a provider of Virtual Office services , Frame Offices is legally obliged to verify every customer via a Know Your Customer (KYC) check.

During this check, we request additional information about your company, business activities, and ownership structure. Based on this information, we verify the identity of our customers and assess any potential risks.

This procedure helps prevent fraud, money laundering, and other undesirable or illegal activities. In this way, we ensure safe and reliable service for all our customers.

Depending on the business structure, we may ask for:

A recent Chamber of Commerce extract

A valid identification document of the driver(s)

A UBO extract

An explanation of the ownership and control structure

An organizational chart

To start the KYC procedure, we require a valid Chamber of Commerce extract. Without registration with the Chamber of Commerce, we are unfortunately unable to perform the mandatory check and cannot process the application further.

The KYC check is part of our legal obligations. With this check, we verify the identity of our customers and assess any potential risks before we can offer our services . In this way, we ensure safe and reliable service for all our customers.

For a sole proprietorship, a UBO extract is usually not applicable. In that case, we would appreciate receiving a recent Chamber of Commerce extract and valid proof of identity from the owner. Should additional information be required, we will contact you.

Please feel free to contact Frame Offices at KYC@frameoffices.com . We will gladly check if the invitation was sent correctly and resend it if necessary. This ensures that your request can be processed as quickly as possible.

Many Frame Offices locations are situated a short distance from public parking facilities and are also easily accessible by public transport.

We recommend making an appointment in advance so that we can reserve sufficient time for a tour and answer all your questions.

Most Frame Offices locations are open exclusively on business days. Opening hours may vary by location.

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Unfortunately, we cannot allow pets at our locations. We therefore kindly ask that you leave your pet at home.

At all our locations, you have access to a stable and fast internet connection, so you can work, video call, and hold online meetings without any problems.

You are most welcome for a viewing. This way, you will get a good idea of ​​the atmosphere, facilities, and possibilities of the location before you make a reservation.

Let us know which day suits you best, and we will be happy to schedule it for you.

Most of Frame Offices' day offices and meeting rooms are equipped with a computer screen. However, the available facilities may vary by location and room.

We therefore advise you to contact us in advance so that we can confirm which facilities are available in the room you wish to reserve.

Via the Member Portal you can:

Manage bookings

Place new reservations

View invoices

Manage account details

No problem. Frame Offices can easily send a new activation email so that you regain access to the Member Portal.

Please contact our team regarding this. We will be happy to ensure that you can log in again as soon as possible and make use of all available functionalities.

Yes. You can provide us with a purchase order number. We will then include this number on the invoice.

Yes. To do this, please provide the desired billing details and the email address to which the invoices should be sent. We will ensure that the invoice is sent to the correct address.

No. The system always first deducts the available credits within your Membership. Only when these credits have been used will new reservations be invoiced according to the applicable rates.